Description
The JS Help Desk WordPress plugin before 3.1.4 does not perform authorization or ownership checks before returning support-ticket content in a nonce-gated search handler, allowing any authenticated user (Subscriber and above) to read the subject and full message body of every other user's support tickets.
Published: 2026-07-31
Score: n/a
EPSS: n/a
KEV: No
Impact: n/a
Action: n/a
AI Analysis

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Remediation

No vendor fix or workaround currently provided.

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Tracking

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Advisories

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History

Fri, 31 Jul 2026 06:30:00 +0000

Type Values Removed Values Added
Description The JS Help Desk WordPress plugin before 3.1.4 does not perform authorization or ownership checks before returning support-ticket content in a nonce-gated search handler, allowing any authenticated user (Subscriber and above) to read the subject and full message body of every other user's support tickets.
Title JS Help Desk < 3.1.4 - Subscriber+ Sensitive Information Disclosure via checkAIReplyTicketsBySubject
References

Subscriptions

No data.

cve-icon MITRE

Status: PUBLISHED

Assigner: WPScan

Published:

Updated: 2026-07-31T06:00:08.494Z

Reserved: 2026-07-07T09:18:59.814Z

Link: CVE-2026-14928

cve-icon Vulnrichment

No data.

cve-icon NVD

No data.

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.

Weaknesses

No weakness.