{"dataType": "CVE_RECORD", "dataVersion": "5.1", "cveMetadata": {"state": "PUBLISHED", "cveId": "CVE-2019-16375", "assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca", "assignerShortName": "mitre", "dateUpdated": "2024-08-05T01:17:39.431Z", "dateReserved": "2019-09-16T00:00:00.000Z", "datePublished": "2020-03-19T00:00:00.000Z"}, "containers": {"cna": {"providerMetadata": {"orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca", "shortName": "mitre", "dateUpdated": "2023-08-31T02:06:46.244Z"}, "descriptions": [{"lang": "en", "value": "An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article."}], "affected": [{"vendor": "n/a", "product": "n/a", "versions": [{"version": "n/a", "status": "affected"}]}], "references": [{"url": "https://community.otrs.com/category/security-advisories-en/"}, {"url": "https://otrs.com/release-notes/otrs-security-advisory-2019-13/"}, {"name": "openSUSE-SU-2020:0551", "tags": ["vendor-advisory"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"}, {"name": "openSUSE-SU-2020:1475", "tags": ["vendor-advisory"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"}, {"name": "openSUSE-SU-2020:1509", "tags": ["vendor-advisory"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"}, {"name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update", "tags": ["mailing-list"], "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"}], "problemTypes": [{"descriptions": [{"type": "text", "lang": "en", "description": "n/a"}]}]}, "adp": [{"providerMetadata": {"orgId": "af854a3a-2127-422b-91ae-364da2661108", "shortName": "CVE", "dateUpdated": "2024-08-05T01:17:39.431Z"}, "title": "CVE Program Container", "references": [{"url": "https://community.otrs.com/category/security-advisories-en/", "tags": ["x_transferred"]}, {"url": "https://otrs.com/release-notes/otrs-security-advisory-2019-13/", "tags": ["x_transferred"]}, {"name": "openSUSE-SU-2020:0551", "tags": ["vendor-advisory", "x_transferred"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"}, {"name": "openSUSE-SU-2020:1475", "tags": ["vendor-advisory", "x_transferred"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"}, {"name": "openSUSE-SU-2020:1509", "tags": ["vendor-advisory", "x_transferred"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"}, {"name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update", "tags": ["mailing-list", "x_transferred"], "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"}]}]}}

{}

{"affected": [{"affectedData": [{"product": "n/a", "vendor": "n/a", "versions": [{"status": "affected", "version": "n/a"}]}], "source": "cve@mitre.org"}], "configurations": [{"nodes": [{"cpeMatch": [{"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*", "matchCriteriaId": "AFE1B3E1-1E48-4097-8517-A205E88A5DC9", "versionEndIncluding": "5.0.37", "versionStartIncluding": "5.0.0", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*", "matchCriteriaId": "B78B02C9-56F4-4804-A6A4-F055D3B29715", "versionEndIncluding": "6.0.22", "versionStartIncluding": "6.0.0", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*", "matchCriteriaId": "F2E8678C-D680-4067-8306-A80E89EF1AF0", "versionEndIncluding": "7.0.11", "versionStartIncluding": "7.0.0", "vulnerable": true}], "negate": false, "operator": "OR"}]}], "cveTags": [], "descriptions": [{"lang": "en", "value": "An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article."}, {"lang": "es", "value": "Se detect\u00f3 un problema en Open Ticket Request System (OTRS) versiones 7.0.x hasta 7.0.11, y Community Edition versiones 5.0.x hasta 5.0.37 y versiones 6.0.x hasta 6.0.22. Un atacante que haya iniciado sesi\u00f3n como un usuario agente o cliente con los permisos apropiados puede crear una cadena cuidadosamente dise\u00f1ada que contenga c\u00f3digo JavaScript malicioso como cuerpo del art\u00edculo. Este c\u00f3digo malicioso es ejecutado cuando un agente redacta una respuesta al art\u00edculo original."}], "id": "CVE-2019-16375", "lastModified": "2026-06-17T02:22:11.727", "metrics": {"cvssMetricV2": [{"acInsufInfo": false, "baseSeverity": "LOW", "cvssData": {"accessComplexity": "MEDIUM", "accessVector": "NETWORK", "authentication": "SINGLE", "availabilityImpact": "NONE", "baseScore": 3.5, "confidentialityImpact": "NONE", "integrityImpact": "PARTIAL", "vectorString": "AV:N/AC:M/Au:S/C:N/I:P/A:N", "version": "2.0"}, "exploitabilityScore": 6.8, "impactScore": 2.9, "obtainAllPrivilege": false, "obtainOtherPrivilege": false, "obtainUserPrivilege": false, "source": "nvd@nist.gov", "type": "Primary", "userInteractionRequired": true}], "cvssMetricV31": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 5.4, "baseSeverity": "MEDIUM", "confidentialityImpact": "LOW", "integrityImpact": "LOW", "privilegesRequired": "LOW", "scope": "CHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N", "version": "3.1"}, "exploitabilityScore": 2.3, "impactScore": 2.7, "source": "nvd@nist.gov", "type": "Primary"}]}, "published": "2020-03-19T18:15:14.477", "references": [{"source": "cve@mitre.org", "tags": ["Broken Link"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"}, {"source": "cve@mitre.org", "tags": ["Broken Link"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"}, {"source": "cve@mitre.org", "tags": ["Broken Link"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"}, {"source": "cve@mitre.org", "tags": ["Vendor Advisory"], "url": "https://community.otrs.com/category/security-advisories-en/"}, {"source": "cve@mitre.org", "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"}, {"source": "cve@mitre.org", "tags": ["Release Notes", "Vendor Advisory"], "url": "https://otrs.com/release-notes/otrs-security-advisory-2019-13/"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Broken Link"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Broken Link"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Broken Link"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Vendor Advisory"], "url": "https://community.otrs.com/category/security-advisories-en/"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Release Notes", "Vendor Advisory"], "url": "https://otrs.com/release-notes/otrs-security-advisory-2019-13/"}], "sourceIdentifier": "cve@mitre.org", "vulnStatus": "Modified", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-79"}], "source": "nvd@nist.gov", "type": "Primary"}]}

{}

{}