CVE-2019-13397 - Vulnerability Details - OpenCVE

Description

Unauthenticated Stored XSS in osTicket 1.10.1 allows a remote attacker to gain admin privileges by injecting arbitrary web script or HTML via arbitrary file extension while creating a support ticket.

Published: 2019-07-09

Score: 6.1 Medium

EPSS: 1.1% Low

KEV: No

Impact:

Action:

Analysis

Analysis and contextual insights are available on OpenCVE Cloud.

Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).

Vendor Product Default status Versions

n/a

n/a

affected

Version	Status	Constraints
`n/a`	affected	—

Configuration 1 [-]

cpe:2.3:a:enhancesoft:osticket:1.10.1:*:*:*:*:*:*:*

No data.

No data available yet.

Remediation

No vendor fix or workaround currently provided.

Additional remediation guidance may be available on OpenCVE Cloud.

Tracking

Sign in to view the affected projects.

Advisories

Source	ID	Title
EUVD	EUVD-2019-4891	Unauthenticated Stored XSS in osTicket 1.10.1 allows a remote attacker to gain admin privileges by injecting arbitrary web script or HTML via arbitrary file extension while creating a support ticket.

No CVSS v4.0

No CVSS v3.1

Attack Vector Network

Attack Complexity Low

Privileges Required None

Scope Changed

Confidentiality Impact Low

Integrity Impact Low

Availability Impact None

User Interaction Required

Access Vector Network

Access Complexity Medium

Authentication None

Confidentiality Impact None

Integrity Impact Partial

Availability Impact None

This CVE is not in the KEV list.

The EPSS score is 0.01108.

Key SSVC decision points have not yet been added.

References

Link	Providers
https://medium.com/%40sarapremashish/osticket-1-10-1-unauthenticated-stored-xss-allows-an-attacker-to-gain-admin-privileges-6a0348761a3a

History

No history.

Subscriptions

Enhancesoft Osticket

MITRE

Status: PUBLISHED

Assigner: mitre

Published: 2019-07-09T16:54:45.000Z

Updated: 2024-08-04T23:49:25.077Z

Reserved: 2019-07-07T00:00:00.000Z

Link: CVE-2019-13397

Vulnrichment

No data.

NVD

Status : Modified

Published: 2019-07-09T17:15:11.787

Modified: 2026-06-17T02:16:42.480

Link: CVE-2019-13397

Redhat

No data.

OpenCVE Enrichment

No data.

Weaknesses

CWE-79
Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

{"containers": {"cna": {"affected": [{"product": "n/a", "vendor": "n/a", "versions": [{"status": "affected", "version": "n/a"}]}], "descriptions": [{"lang": "en", "value": "Unauthenticated Stored XSS in osTicket 1.10.1 allows a remote attacker to gain admin privileges by injecting arbitrary web script or HTML via arbitrary file extension while creating a support ticket."}], "problemTypes": [{"descriptions": [{"description": "n/a", "lang": "en", "type": "text"}]}], "providerMetadata": {"dateUpdated": "2019-07-09T16:54:45.000Z", "orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca", "shortName": "mitre"}, "references": [{"tags": ["x_refsource_MISC"], "url": "https://medium.com/%40sarapremashish/osticket-1-10-1-unauthenticated-stored-xss-allows-an-attacker-to-gain-admin-privileges-6a0348761a3a"}], "x_legacyV4Record": {"CVE_data_meta": {"ASSIGNER": "cve@mitre.org", "ID": "CVE-2019-13397", "STATE": "PUBLIC"}, "affects": {"vendor": {"vendor_data": [{"product": {"product_data": [{"product_name": "n/a", "version": {"version_data": [{"version_value": "n/a"}]}}]}, "vendor_name": "n/a"}]}}, "data_format": "MITRE", "data_type": "CVE", "data_version": "4.0", "description": {"description_data": [{"lang": "eng", "value": "Unauthenticated Stored XSS in osTicket 1.10.1 allows a remote attacker to gain admin privileges by injecting arbitrary web script or HTML via arbitrary file extension while creating a support ticket."}]}, "problemtype": {"problemtype_data": [{"description": [{"lang": "eng", "value": "n/a"}]}]}, "references": {"reference_data": [{"name": "https://medium.com/@sarapremashish/osticket-1-10-1-unauthenticated-stored-xss-allows-an-attacker-to-gain-admin-privileges-6a0348761a3a", "refsource": "MISC", "url": "https://medium.com/@sarapremashish/osticket-1-10-1-unauthenticated-stored-xss-allows-an-attacker-to-gain-admin-privileges-6a0348761a3a"}]}}}, "adp": [{"providerMetadata": {"orgId": "af854a3a-2127-422b-91ae-364da2661108", "shortName": "CVE", "dateUpdated": "2024-08-04T23:49:25.077Z"}, "title": "CVE Program Container", "references": [{"tags": ["x_refsource_MISC", "x_transferred"], "url": "https://medium.com/%40sarapremashish/osticket-1-10-1-unauthenticated-stored-xss-allows-an-attacker-to-gain-admin-privileges-6a0348761a3a"}]}]}, "cveMetadata": {"assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca", "assignerShortName": "mitre", "cveId": "CVE-2019-13397", "datePublished": "2019-07-09T16:54:45.000Z", "dateReserved": "2019-07-07T00:00:00.000Z", "dateUpdated": "2024-08-04T23:49:25.077Z", "state": "PUBLISHED"}, "dataType": "CVE_RECORD", "dataVersion": "5.1"}

{"affected": [{"affectedData": [{"product": "n/a", "vendor": "n/a", "versions": [{"status": "affected", "version": "n/a"}]}], "source": "cve@mitre.org"}], "configurations": [{"nodes": [{"cpeMatch": [{"criteria": "cpe:2.3:a:enhancesoft:osticket:1.10.1:*:*:*:*:*:*:*", "matchCriteriaId": "1D54470C-EB8B-4D19-96F1-0284A319B20A", "vulnerable": true}], "negate": false, "operator": "OR"}]}], "cveTags": [], "descriptions": [{"lang": "en", "value": "Unauthenticated Stored XSS in osTicket 1.10.1 allows a remote attacker to gain admin privileges by injecting arbitrary web script or HTML via arbitrary file extension while creating a support ticket."}, {"lang": "es", "value": "Un problema de tipo XSS almacenado no identificado en osTicket versi\u00f3n 1.10.1, permite a un atacante remoto alcanzar privilegios de administrador al inyectar un script web o HTML arbitrario por medio de una extensi\u00f3n de archivo arbitraria durante la creaci\u00f3n de un ticket de soporte."}], "id": "CVE-2019-13397", "lastModified": "2026-06-17T02:16:42.480", "metrics": {"cvssMetricV2": [{"acInsufInfo": false, "baseSeverity": "MEDIUM", "cvssData": {"accessComplexity": "MEDIUM", "accessVector": "NETWORK", "authentication": "NONE", "availabilityImpact": "NONE", "baseScore": 4.3, "confidentialityImpact": "NONE", "integrityImpact": "PARTIAL", "vectorString": "AV:N/AC:M/Au:N/C:N/I:P/A:N", "version": "2.0"}, "exploitabilityScore": 8.6, "impactScore": 2.9, "obtainAllPrivilege": false, "obtainOtherPrivilege": false, "obtainUserPrivilege": false, "source": "nvd@nist.gov", "type": "Primary", "userInteractionRequired": true}], "cvssMetricV30": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 6.1, "baseSeverity": "MEDIUM", "confidentialityImpact": "LOW", "integrityImpact": "LOW", "privilegesRequired": "NONE", "scope": "CHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N", "version": "3.0"}, "exploitabilityScore": 2.8, "impactScore": 2.7, "source": "nvd@nist.gov", "type": "Primary"}]}, "published": "2019-07-09T17:15:11.787", "references": [{"source": "cve@mitre.org", "url": "https://medium.com/%40sarapremashish/osticket-1-10-1-unauthenticated-stored-xss-allows-an-attacker-to-gain-admin-privileges-6a0348761a3a"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "url": "https://medium.com/%40sarapremashish/osticket-1-10-1-unauthenticated-stored-xss-allows-an-attacker-to-gain-admin-privileges-6a0348761a3a"}], "sourceIdentifier": "cve@mitre.org", "vulnStatus": "Modified", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-79"}], "source": "nvd@nist.gov", "type": "Primary"}]}